How do we book a tour?
At the moment you have to send us a request for a tour through the contact form. We will send you an offer and maybe some additional questions.
How and when do we pay?
You pay conveniently by credit card from home. If the tour is more than 3 months from booking date we offer you to split the payment.
Why do you want to know more?
We customize every single tour to the single families’ needs and wishes, because kids and adults have different interests and ages. It is our aim that everybody, cycling with us will be happy and you as a family have a great time with your private guide in Copenhagen. App. one week before your tour starts you will receive your families’ personalized tour plan as a pdf file by e-mail including directions and other useful tips.
What are the terms and conditions?
Please read them carefully here.
In case we need to cancel the tour, what are the conditions?
You can cancel the tour with a full refund up to 7 days before the tour is scheduled with 80% of the total tour price. Is it shorter than 3 days to the tour, you will not receive any refund. In case of availability we might be able to reschedule a tour. Contact us as soon as possible.
We are travelling in a bigger group? How can we book a tour?
We do offer private tours for one family at a time and have bikes for up to 8 participants including kids. Please contact us.